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Terms of Service

Last updated: March 9, 2026

These Terms of Service govern your use of PropIndex Malaysia and its services. By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our platform. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Acceptance of Terms

By visiting our website and using our services, you accept and agree to be bound by the terms and provision of this agreement. We provide comprehensive information about housing costs, property price dynamics, rental market trends, and affordable housing programmes in Malaysia. Your use of our platform indicates your acceptance of all terms outlined herein. We maintain the right to refuse service to anyone at any time, and we reserve the right to update, modify, or discontinue any aspect of our services without prior notice. Regular review of these terms is recommended as we may revise them to reflect changes in our operations or legal requirements.

User Obligations

Users agree to use our website and services lawfully and responsibly. You shall not engage in any conduct that could harm, disable, overburden, or impair our services, nor shall you attempt to gain unauthorized access to our systems or data. When accessing our housing cost and property price resources, you agree to use the information for legitimate purposes only. We expect users to respect intellectual property rights and refrain from reproducing, distributing, or transmitting content without authorization. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. We ask that you provide accurate information when interacting with our platform and promptly notify us of any unauthorized use or security breaches.

Intellectual Property Rights

All content on our platform, including text, graphics, logos, images, and data related to housing trends, property indices, and market analysis, is the exclusive property of our organization or our content providers. These materials are protected by international copyright laws and other intellectual property regulations. You may not reproduce, modify, distribute, transmit, display, perform, or publish any content from our website without explicit written permission. The information regarding PR1MA, Rumah Mampu Milik programmes, and housing market insights is provided for educational and informational purposes. Unauthorized use of our intellectual property may result in legal action. We encourage the sharing of information through proper attribution and by linking to our website rather than copying content directly.

Limitation of Liability

Our website and services are provided on an “as-is” basis without warranties of any kind. We do not guarantee the accuracy, completeness, or timeliness of information regarding housing costs, property prices, or rental market trends. While we strive to provide reliable data on affordable housing programmes and urbanization impacts on residential costs, we cannot be held liable for any losses, damages, or decisions made based on our content. To the maximum extent permitted by law, we exclude all liability for indirect, incidental, special, consequential, or punitive damages. Your sole remedy for dissatisfaction with our services is to discontinue use of our platform. We recommend consulting with qualified professionals before making significant property or investment decisions based on information found on our website.

Termination of Service

We reserve the right to terminate or suspend your access to our website and services at any time, with or without cause, and without prior notice or liability. Grounds for termination may include violation of these terms, misuse of our services, or engagement in illegal activities. Upon termination, your right to use our platform ceases immediately. You remain responsible for any outstanding obligations incurred before termination. We may also discontinue or modify our services, including specific features related to housing cost analysis, property price indices, or affordable housing programme information, at our discretion. If we terminate your access, you should discontinue all use of our website and services. Any provisions that by their nature are intended to survive termination shall remain in effect.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or relating to these terms, your use of our website, or our services shall be subject to the exclusive jurisdiction of the Malaysian courts. You agree to submit to the personal jurisdiction of such courts and waive any objections to venue or inconvenient forum. We encourage the amicable resolution of disputes through good faith negotiation before pursuing formal legal action. Any legal proceedings must be initiated within one year from the date the cause of action arose. By using our platform, you consent to this governing law and jurisdiction clause.

Disclaimer of Warranties

We make no representations or warranties regarding the accuracy or reliability of information concerning housing costs, property price dynamics, rental market trends, PR1MA, or other affordable housing programmes. Our content is provided for general informational purposes and should not be construed as professional financial, legal, or investment advice. Market conditions, housing policies, and property valuations change frequently, and historical data may not reflect current situations. We are not responsible for typographical errors, omissions, or outdated information. Users should verify all information independently and consult with qualified professionals before making decisions. Your reliance on any information from our website is at your own risk, and we assume no responsibility for errors or omissions in our content.

Third-Party Links and Content

Our website may contain references to external resources or information sources related to housing market analysis and property trends. We do not endorse, control, or assume responsibility for the content, accuracy, or practices of external websites or third-party providers. Any links provided are for your convenience only, and access to external sites is at your own risk. We are not liable for any damages or losses resulting from your use of third-party content or services. If you encounter broken links or inaccurate references to external resources, we appreciate your feedback so we can maintain the quality of our platform. Please exercise caution when following external links and review their terms and privacy policies independently.

Updates to Terms

We may update these Terms of Service periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify users by updating the “Last updated” date at the top of this page. Your continued use of our website and services following any modifications constitutes your acceptance of the updated terms. We recommend reviewing these terms regularly to stay informed of any changes. If you have questions about our terms or policies, please feel free to reach out through the contact information available on our main website.